Terms & Conditions.

  1. I confirm that my dog is up to date with their C5 vaccination and flea and worm treatments. I warrant that I am the owner of the dog and am authorised to enrol it in a session with Adelaide Dog Co. 

  2. I have fully disclosed in writing any issues my dog has to the team at Adelaide Dog Co and accept full responsibility for any harm caused to any other pet and /or humans whilst in their care. I know I am financially responsible for any harm caused by my dog during their time with Adelaide Dog Co. I have not withheld any information from Adelaide Dog Co which a reasonable person would believe is relevant to the training and care of my dog. 

  3. I acknowledge that Adelaide Dog Co will endeavour to ensure my dog has an enjoyable and safe time whilst in their care. However, any damage caused by or to my dog whilst in the care of Adelaide Dog Co is my responsibility and I am liable for all costs involved.

  4. I irrevocably consent to Adelaide Dog Co using photographs and videos of my dog for social and advertising material, unless I have otherwise notified Adelaide Dog Co in writing that I do not consent to this prior to the publication of such material.  

  5. I understand that Adelaide Dog Co will NOT accept any liability for any injury/illness/death or loss of my dog. For example and without limitation, if my dog escapes/runs away, is attacked by another animal or person, is hit by a vehicle, or suffers any other injury, Adelaide Dog Co is not liable to me for any replacement or for the costs or recovery or injury to the dog or any other person/property/animal. I am solely liable for these costs and I hereby release Adelaide Dog Co from any liability in this regard. I acknowledge that Adelaide Dog Co has recommended that I hold pet insurance for my dog.  

  6. I acknowledge that Adelaide Dog Co have accredited dog trainers and all advice provided during my training session is specific to my dog and may not work for another dog. I understand that behavioural modification training is ongoing and will not be resolved in one session, and I take responsibility for continuing the training outside of session times. There are many factors which affect a dog’s ability to learn, and Adelaide Dog Co does not guarantee any results and no refunds will be provided in the event that my desired results are not achieved. 

  7. I indemnify Adelaide Dog Co against, and release and hold Adelaide Dog Co harmless from, any Losses and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses suffered or incurred by Adelaide Dog Co arising out of or in connection with:

    1. my breach or negligent performance or non-performance of these terms, including any failure to pay any fees on time, or any matter which is my responsibility under these terms;

    2. any claim made against Adelaide Dog Co or I by a third party arising out of or in connection with the provision of the services in the event that such claim arises out of or is attributable in any way to the acts or omissions of, me or my dog; 

    3. my violation of any laws; 

    4. any event or cause beyond the reasonable control of Adelaide Dog Co. 

  8. I agree to make payments under clause 7 in full without set-off or counterclaim immediately on demand by Adelaide Dog Co. 

 

Cancellation Policy:

 

  1. I understand that if I cancel the session within 24 hours of the start time of the session, I will be charged 100% of the fee payable for that session. 

  2. If I cancel between 7 days of the start time of the session and 24 hours of the start time, I will be charged 50% of the booking. 

  3. If I cancel more than 7 days prior to the start time of the session, the deposit will be retained by Adelaide Dog Co however I will not be required to pay the balance of the booking fee. 

  4. I acknowledge that any deposit taken for a booking and all other amounts paid by me to Adelaide Dog Co are  non-refundable to the extent permitted by law. 

  5. I acknowledge that it is my responsibility to provide Adelaide Dog Co with access to my dog for the scheduled booking time. If Adelaide Dog Co are unable to access my dog I will be charged 100% of the booking. In the event that at the commencement of a session Adelaide Dog Co deems it unsafe to proceed with the training and/or care of my dog due to my failure to fully disclose issues related to the dog or to comply with the terms of this agreement (as determined by Adelaide Dog Co), then Adelaide Dog Co will not proceed with the session and 100% of the fees payable for the session are payable by you to Adelaide Dog Co. No refunds will be provided. 

  6. Changes to my session date/time may only be made with the mutual agreement of Adelaide Dog Co, whose agreement may be withheld in its sole discretion. 

  7. Any cancellations and notices issued under these terms must be in writing to adelaidedogco@gmail.com or texted through to 0415433264. Any notices not sent in accordance with this requirement will not be deemed to have been received by Adelaide Dog Co. 

 

Definitions:

  • Adelaide Dog Co means Paige Forster trading as Adelaide Dog Co ABN 74 881 900 337.

  • I/me/my means the person making this booking. 

  • Loss means any loss, liability, cost, charge, expense, tax, duty or damage of any nature whatsoever, including special, incidental, or consequential damages, losses or expenses (howsoever arising or caused, including, without limitation, negligence);

  • session means a training session for the dog and/or the care, boarding and/or kennelling of a dog. 

  • services means the services provided by Adelaide Dog Co of providing sessions. 

By ticking “I agree” on our booking form you confirm that you have read and fully understood our cancellation policy and terms and conditions above.

Discounts may be offered for long term (2 weeks+) stay or for the second pet  sharing the same kennel during off peak period.

*Minimum 2 days charge applicable on weekends.

*Minimum 3 days charge applicable on Long weekends. Boarding  - Public Holiday / Long  weekend*

* Easter and Christmas/New year period minimum 5 days charge. 

* Long weekend minimum 3 days charge.

* During peak period, should your Pet be checked out earlier than the booking end date full fee will still be applicable

* 25% deposit to be paid to secure your booking dates. Remaining amount to be paid in full by 7 days prior to ‘Check In’.